Best bank in Fairport, New York (NY) 2024

Opened my accounts here a couple years back and Deanna, the woman who helped me, had some of the best customer service I've ever encountered. I was looking to open accounts with debit cards for my kids but All the banks I called refused to issue debit cards to any one under 18 except Chase. Upon speaking with her over the phone during our 1st conversation i immediately felt relieved and comfortable. She set up and appointment for us and we went in and she helped us through the entire process Including the online setup and passwords. ~My

Best bank I ever utilized. They know me and treat me with kindness and respect -- and I'm just a working stiff. When I wrote a post-dated check to an individual who deposited it early at another bank, resulting in about 5 over-draft fees, Chris Pedrone (manager) went to bat for me, and had those over-draft fees withdrawn. Top notch service, not to mention the great coffee they have on hand for customers. ~Gregory