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I paid to have my prescription same date delivered. It was already filled and the pharmacy said they received notice for shipping at 11:00 in the morning. The order was to be at my house by 3:00. I waited till 4:00 and called, and the pharmacy claimed they did not know they had same day delivery and the fed ex man had never shown up. You would think they would have found a way to send it that day still. Instead, the said they had to wait till the next day for the sore manager to come in. I called corporate to see if they could get it expedited. The woman said her supervisor would call me. I waited and waited. Finally called back and was told cases like this take up to 48 hours to address. What is the point of same day shipping if it may not be fixed for almost 72 hours later. Guess it is time to switch pharmacies. ~MARY

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The women at the Pharmacy is rude and unprofessional. I scheduled a COVID19 Booster shot and walked out after dealing with this rude women giving me the stink eye like I was a peasant. I filed a complaint with the Erie County Health DEPT and the NYS COVID 19 inspector general. 10,000 questions being ask for when I filled out everything out on my online appointment and then refused a shot without an insurance card when these shots ARE FREE. ~james

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