Best auto body shop in Hempstead, New York (NY) 2024

I hesitated bringing my vehicle here for repair. I would have preferred to use my nearby mechanic. My car was flashing a series of warning lights. The customer service advisor warned to not expect the car returned for a couple of days. Lesson one...request a loaner. I had to wait 9 days and asking for a loaner afterward gets you nowhere. Lesson two...don't expect updates when promised. Lesson three...they protect the business interests but not yours. Unless you're accustomed to carrying a couple of grand in cash or your debit card, beware the 3% credit card surcharge. The cashier had the nerve to tell me there are signs everywhere...except at the cashier or on any of the receipts you get when you drop off your car. I went back and saw one at the customer service window that was the size of an index card. Don't expect any VIP services either...I have only been treated like a VIP by the original salesman and he's no longer at the dealer. Services: Electrical repair, Vehicle maintenance ~Melissa