Never experienced such incompetence and disregard for patients/patrons. Certain some people are working very "hard" at this establishment -- but you are still going to have a bad experience.
In one instance they didn't give the correct count of meds, and this wasn't realized for weeks. The store is told there was a mistake: associate walks back, grabs a container of medication and just hands it to over. It doesn't have a label on it nor a name. They knew they screwed it up, had the meds waiting, never contacted anyone, and literally just handed over the exact amount of missing meds. (no ID check, no explanation).
Now they have a sign that says "count your meds before paying, NYS law" or words like that. But of course they won't hand over meds to count before they are paid for. So one must go into the store every time, pay for my meds, then rip the bag open and stand there and count them in front of everyone in line. HIPPA nothing.
Don't bother trying to call. There will be more than 3 people ahead in queue, then 3, then 2, 1 -- and then 20 more minutes of music and "thanks for waitings," but apparently you've at the front of the queue ... right? It won't matter: it's been over an hour. Missed time/$ at work, surgeon will cancel your surgery if X medication isn't taken for Y days before surgery. It's absolutely critical, so take off more time from work to try and track down a human.
Wait in line the next AM. Speak to others who have also had very bad experiences at this Walgreens location. One explained how, the day prior, he waited patiently in line for sometime, finally made it to the register, then the associate just walked away toward the exit. "Um, hi, what's going on, I need to..." the customer says. "I'm on break," the associate replies. "Ok, well is someone going to help me?" The answer is no: noone is going to help you, and your time does not matter. The man spent as much time there as he possibly could, made it to the register, and ultimately had to leave with no service renendered because he had to feed his family.
One could go on and on. Every prescription is a stressful experience. Perhaps there is a better option -- please let me know if you find one. ~Jim
pharmacy
beauty supply store
convenience store
general store
greeting card shop