Best car rental agency in Monsey, New York (NY) 2024

First of all I went in after I had made a reservation online, I walked in waited online just to have one of the associates to tell me I was on the do not rent list I asked why and he told me an unpaid balance. So I called them and it turns out I don’t have an unpaid balance but my account was flagged by risk management for no reason so yeah definitely the last time I’m renting from enterprise. I was on the phone with enterprise for over 40 minutes just to be transferred to the right department just to have the voicemail pick up. I am beyond frustrated and not only that no one even asked me if I was OK or helped me at the office, so this is the last time I rent from any enterprise.I rather just stick with budget or Avis, simple, clean cut great service. ~Gena

I want to give a big shout out to Franky for exceptional customer service to us . We would like to thank you for everything and would like to invite everyone to go check out Franky ~Flerida

The best service in town you get a 5 star rating good job ~David