car rental agency
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Enterprise Rent-A-Car in Monsey (170 NY-59, NY 10952)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Monsey. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Monsey (New York state) on the street of 170 NY-59. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18454256600. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/ny/monsey-24dt.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 41.109304, -74.081149. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Unavailable amenities
Enterprise Rent-A-Car doesn't have any unavailable amenities.Categories
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Gena
First of all I went in after I had made a reservation online, I walked in waited online just to have one of the associates to tell me I was on the do not rent list I asked why and he told me an unpaid balance. So I called them and it turns out I don’t have an unpaid balance but my account was flagged by risk management for no reason so yeah definitely the last time I’m renting from enterprise. I was on the phone with enterprise for over 40 minutes just to be transferred to the right department just to have the voicemail pick up. I am beyond frustrated and not only that no one even asked me if I was OK or helped me at the office, so this is the last time I rent from any enterprise.I rather just stick with budget or Avis, simple, clean cut great service.
06.2022Jeff
Always a pleasure!! These guys are always friendly and professional!! Don't stop renting from them, they treat you like a person!
04.2022shloime
Baddest experience ever possible Don't ever come here They wanna make me pay for damage that was on the car before I took it
04.2022Michael
Wouldn’t recommend this branch to anyone bunch of scam artists go elsewhere, they lied to me about what car and miles I’m getting
03.2022mo
Best car rental gr8 costumer service thy will always do the best to make the costumer happy very friendly and kind a real Pleasure to do Business with them Another great Rental from today i’m looking forward to do business again with them
02.2022Catherine
So easy to rent. Had to have my car fixed at an autobody garage after an accident and needed to rent a car for the duration of the repairs. Enterprise was right there at the garage with my rental and in less than ten minutes I was out and driving the vehicle. When my car was finished, all I had to do was drop off the keys to the rental at the garage and get in my car and go!
12.2021Jacob
This place is so friendly and makes sure to help as much as they can. Eric the branch manager goes out of his way to help and make sure everything runs smoothly. Highly recommend this branch
10.2021leah
If I could give no stars I would ! My husband picked up a van which was rented through auto insurance because our van was in an accident .. he was told all ok by enterprise and the insurance company . After we returned our van enterprise charged us bec we needed preapproval since it was bigger than a car . According to the law insurance has to pay for the same size as the vehicle in the accident . Insurance refused to pay and enterprise charged us even though we were told everything was ok and approved upon rental ! Enterprise should’ve been more transparent ! Stay away !
08.2021Ari
This is the second time I got a call from enterprise saying that I returned the car damaged. They always tell me that they don't charge for bumper damage so I mistakenly stopped looking at the bumpers when I pick up the car. Now they tell me that the bumper was damaged and I tried covering it up by painting it. Why would I paint it if they don't charge for bumper damage?! User beware make sure you take video evidence before renting from them. They always push the extra insurance and be forewarned if you refuse to take them up on their offer. Other than that, their service is usually ok and the cars are usually clean, prices are competitive. If you can look past the insurance scam, they are pretty decent.
08.2021Honest
I would definitely recommend them, I have rented a dozen times there over the last year, the staff is amazing, Corey, Mike, Sean, Adam, Talia, You are the best! Great costumer service, Great selection of vehicles. One time I had a small Issue, I had to drive down to Canada for a wedding and I made a reservation for a standard size car and I had to wait over an hour and I got a compact size and I almost missed the wedding, but other times I got great upgrades, It evened out.
08.2020