Best van rental agency in Niagara Falls, New York (NY) 2024

Would give 0 stars if possible. My family has a cross country move this weekend (7/31/2022) that we booked a reservation for three weeks ago (7/10/2022), with the rental pick up scheduled for Sunday. I understand it’s end of month, but it’s for job transfer with hard set dates. We were notified today (7/29/2022) that there are no trucks available within a 300 mi radius. According to your regional coordinator office, such a notification is all you need to do per your policy. Shame on me for not reading the fine print. We need to leave on Monday (8/1/2022) but we are now stranded with very few, very expensive options. Do not trust UHaul for your moving needs. They do not follow through. Learn from me an avoid this stress. Lastly, I would love to say that we’ll never use Uhaul or it’s services again, but your policies have prevented us from using your services in the first place. ~Katelynn

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