self storage facility
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U-Haul Moving & Storage of Niagara Falls in Niagara Falls (2485 Military Rd, NY 14304)
About:
U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.
U-Haul Moving & Storage of Niagara Falls is located in Niagara Falls (New York state) on the street of 2485 Military Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17162977546. You can get more information from their website: https://www.uhaul.com/Locations/Self-Storage-near-Niagara-Falls-NY-14304/799074/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=799074. The coordinates that you can use in navigation applications to get to find U-Haul Moving & Storage of Niagara Falls quickly are 43.104675, -78.981612. Scroll down to find out opening hours, reviews and other important information about U-Haul Moving & Storage of Niagara Falls.
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- Wheelchair-accessible entrance
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Katelynn
Would give 0 stars if possible. My family has a cross country move this weekend (7/31/2022) that we booked a reservation for three weeks ago (7/10/2022), with the rental pick up scheduled for Sunday. I understand it’s end of month, but it’s for job transfer with hard set dates. We were notified today (7/29/2022) that there are no trucks available within a 300 mi radius. According to your regional coordinator office, such a notification is all you need to do per your policy. Shame on me for not reading the fine print. We need to leave on Monday (8/1/2022) but we are now stranded with very few, very expensive options. Do not trust UHaul for your moving needs. They do not follow through. Learn from me an avoid this stress. Lastly, I would love to say that we’ll never use Uhaul or it’s services again, but your policies have prevented us from using your services in the first place.
08.2022kpe1215
I have never had a problem with the staff. I use this branch often for packing boxes and accessories. Everyone is helpful and friendly. Always help me put items in my truck.
07.2022V
I was sold a dolly and the wheels fell off. I get in the truck and it seems super low AND the gas tank is at a quarter of a tank and I haven't even gotten started yet.
03.2022Anne
Extremely helpful from beginning to finish. Had previously visited a terrible store in downtown Buffalo, and was sent here. this location went above and beyond for me, from the truck rental, to returning some items I had not used. Truly exemplary in customer service!
09.2021Krista
If you can place orders for rentals , Storage and cancel orders on line it doesn’t make sense that you can’t cancel them. I’ve had a storage unit for two months. I found another place so I took everything out of my storage on 27th of July I forgot two stands I left outside my unit went back a half an hour later and U Haul had already put another lock on my unit . I called on Friday 30th and Saturday the 31st of July to cancel my storage because I don’t need it anymore. was told I have to cancel it in person at that site. I told them I was never told that and that I was out of the country and would not be back by the 1st. They documented everything I said and said they left a message twice telling Niagara Falls NY site to call me back. No one ever called me back. Sincerely, Krista
08.2021L
We went to pick up our reserved Uhaul at the reserved time and upon arrival, were told that they did not have a truck for us. We were told the people who had that truck that morning never brought it back and they had been calling for 4+ hours with no answer… yet nobody bothered to call us and give us a heads up. We were also told it was a busy day so he had no clue we even had a reservation until we walked in to get it… 1) not great that you don’t know what you have going on and 2) when you saw a truck didn’t come back, wouldn’t you have looked to see if it was supposed to go somewhere else? They told us we could pick up a truck at a different location (Kenmore or Transit) but at that point, we did not have the time or resources to get out that far. They threw our move into complete chaos that night. Unacceptable.
08.2021Karenina
The workers were rude disrespectful and they WAY over changed me got me for 150.00 Hate this PLACE!!!!!
08.2021Vincent
No, they’re not the friendliest bunch but they do what they can do get you what you need. I’ve rented trucks, dollies, trailers, and I buy propane from these folks and I hope they’re around for a long time.
08.2021Nicole
Very disappointed with service. May I mention I did not receive the equipment I set to reserve for my move. As a result, I was forced to rent two different trucks a day apart and still was not able to transport my vehicle. My mother and I was asked if we were going to leave the state with the pick-up truck and motor cycle trailer (wrong trailer) reserved on the second day (solely due to lack of trained agents). The young Caucasian worker had to ask permission to provide us with service. Totally unacceptable being as though one week prior I rented a truck to move my mothers belongings in to one of Military Road storage units. Not to mention, we both possess local NY state licenses. I remain confused to why we were asked if we were leaving the state? The older gentlemen who was rude asking bias question is said to be the store manager. I would advise all females to take a male along with you to this location to avoid the same mishap. After, placing a complaint with customer service on 2/11/20 the same jerk called to ask why didn't let it be known we were unhappy while in the store. Laugh out loud if that is not asking for trouble I don't know what is. Was promised a call back by the head Manager Heather on 02/14/2020. In case your wondering that courtesy call never happened. The worse service I have ever received. Would not recommend with a friend but if I have to deal with this location my dad and brothers will be attending. Thanks for allowing me to share. Thumbs down zero stars
08.2020Lyn
Excellent customer service! Came early and my truck was ready! Quick service! Low cost!
08.2018