Best auto body shop in Plattsburgh, New York (NY) 2024

I would not recommend this body shop to anyone as they lied about services. My car was wrecked back in 5/2022 and they could not schedule my car to come til 9/27/22 so I waited patiently. As the appointment grew closer and they called me the day before and stated they never ordered the parts to the car and they could not get me in. The owner also stated that they did not have the money to buy parts ahead of time.(which they lied about) Frustrating as most time car parts take awhile to come in as they know because of Covid. Well they received the check from the insurance in 6/22 and cashed it 8/22. AND NEVER ORDERED THE PARTS DUE TO MONEY !! Now 10/22 my daughter hit another deer. Now the car is totaled because the damage was not fixed the first time around. So with that being said, they now want to charge me restocking fees on the parts they just ordered not even two weeks ago. And also stated that they were waiting for the list prices because those are more than their cost for parts so they upcharge. So now they never did the work and want more money for parts for something they never did. As stated by the body shop "this is how we make our money in this business." Service: Body & Trim ~STORMY