Best auto parts store in Queens, New York (NY) 2024

I have always gone to this store to buy my car parts. Here I want to talk about what I heard and saw in this store. It makes me feel incredible and incomprehensible. There is an Asian employee in this store. He should be new here. I haven't seen him before. Here's the thing. Other employees in the store are shouting at the Asian employee in an imitative and mocking tone. Everyone in the store can hear it. Two or three non Asian employees instructed him to do things with made words in Chinese or Korean. . I went to this store three times and heard it twice. I don't know if the manager is there and heard it. Maybe the manager in the store acquiesced in the employee to treat another employee like this. This is obvious racial discrimination. There is really something wrong with the corporate culture of this store or this company. This is disgusting!!!!!!!! ~wen

I would give it a 0 if that was possible. Horrible customer service, staff not friendly at all and have zero knowledge about simple little things such as a car remote's battery. Like literally none of them. Youtube has more knowledge about replacing a remote's battery in a 20 sec video than these guys. One guy tried to pry my remote causing extensive damage when all it took was to push a button.. Will never go there again. ~cluvli

Loved it! Purchased a battery for my car and was able to have it installed for free and in 15 minutes! Manager and staff were very friendly and helpful. 🙂 ~Valerie

Not sure who helped me today, but he took his time and went through my account as I had warranty on my brakes, ... I had to buy them but he assured me if I brought back the old brakes I would get a full refund as I did!! The manager I think she was, she helped me on my return, she said she was going on vacation.. Hope she has a lovely time!! I've been a auto zone shopper for about 15 to 20 years, I love their products and their service !! ~Martine