Best hamburger restaurant in Rochester, New York (NY) 2024

Food was excellent. Large portions. Can share salads and French fry order… It had been busy, but it was real dirty. Service was very, very slow and kinda-strangely awkward, but friendly. All and all good was great and worth the wait. Location was a plus too. Nice for a drink outside under the umbrella too👍🏼 ~Rachelle

These folks are very friendly and hard working. Dining area always clean and organized. Even has a little nook for children to read. STEAK BAGEL IS BACK for a limited time but I'll tell you, I never thought steak from McDonalds would be top teir but I am addicted. Also they attract all local businesses daily. Kid-friendliness: They have a reading and computer nook as well as an attractive kids toy display. Parking: Also gas pumps and a convince store attached! ~Ember

I was at my mechanics, who placed an order on the Wendy's app. They delivered by Door Dash. The driver sped off in traffic dangerously. It was because He knew He didn't have the drinks and a missing burger. When the store was called, they seemed indifferent, left us on the phone for 10 mins, and proceeded to tell us we had to come to the store. Zero attempts at apologizing and a negative attitude. When I arrived, they did not have the food ready. The drinks were ready, so I asked about the missing food. The girl got nasty because I asked if they had the missing food as well? In a nasty tone and attitude, she replied, " If you wait, I'm getting it." I explained, "I just was confirming what was missed. " This store has gone downhill fast with service . I would not suggest this store if you want good attitudes and service. Atrocious!!!! ~Babatunde