Best bank in Staten Island, New York (NY) 2024

This is the best place from all the CitiBank I've been to. Manager Mr. Brown is absolutely professional and helpful. Even if I was late he had time to solve my problem. Everybody are nice and helpful. I was surprised because I was in two different branch before and nobody hadn’t time. I really recommend this place. If you need to go to CitiBank on Staten Island, just go. Don’t loose your time in other CitiBank on HylanBlvd or Bay St. ~Agata

I called the bank directly and Stephen picked up the phone and was huge help with setting up my appointment. ~nicholas

Customer Service complained she had to make copy of my father's death certificate which was already in her file, complained when I told her I will be getting another check for credit for my deceased father...told me why didn't I wait for the 2nd because she had to get approval again. Visit two she had a clerk make copy of death certificate...5 feet behind her. I left only a few dollars in my dad's account just got a bounced check, she saw his account had a few dollars she saw the check to be deposited.now I have to go back to redeposit which they deducted a fee The incompetent rep. Should of told me the funds would not clear she knew I had well over 6 figures in my personal account......day two still disgusted. And rep. Complained she had to go upstairs for approval cause I didn't bring 2nd check which I was still waiting to receive from vendor. Do your dam job, lazy, incompetent! As I still mourn my dad. ~Marilyn