Best cell phone store in Yonkers, New York (NY) 2024

I had Verizon before couple of years ago. When my company offered me free phone service I decided to leave Verizon and try out the service my company is offering for free. I decided to come back to Verizon few months ago. Even though it’s a high bill I knew coming back I’d be happy with the service. My experience when I went to this store was awful. The manager (braids with glasses) signed me up with most expensive plan when the entire time I wanted to sign up with the $80 plan. When it was time for me to sign the agreement is when I found out it’s the $90 plan when the whole time I wanted the $80 plan. I also got charged an activation fee which he said he couldn’t waive. When I left the store I noticed I couldn’t receive calls. When I went back to store I realized he didn’t even port my phone number correctly. He even laughed and said he is heading out laughing his way out of the store seeing me upset. I thought that was very rude and was not a nice person. There was a different sales guy (Josh I believe was his name) who was very knowledgeable and he was very professional and helpful. The manager I felt just wanted to rush and sign me up. He even was speaking to me like I was incompetent when I needed to update something on the my Verizon app which I was having trouble with. I didn’t like that. I had a lot of questions and he also made me feel like I was asking too many questions. He was not helpful at the all. I’ve had bad service so far. I ended up keeping the most expensive plan but not sure if he gave him a defected SIM card. My service should not be worse than when I left Verizon in 2019 when 5G UW wasn’t available. I will not go back to this store. Didn’t like my experience here. I bought back my business but I didn’t feel welcomed. ~S