Best cell phone store in Boone, North Carolina (NC) 2024

I went in because I bought a phone with them about a year ago and was never given the screen protector box after to get the warranty on it. I broke it this past weekend and went in with no notion that I should’ve registered the box when I got it, because like I said, I was not given the box. The manager or whoever the scrawny jerk was in there had absolutely zero social skills and was beyond rude. I explained the story and he told me I should’ve registered and I explained once again they didn’t give me a box and he said “oh so they just threw it away, yeah i find that very hard to believe, okay” I responded that I had no reason to lie to him and he once again went into saying “yeah well my guys would never do that so”. He offered me no help and just stared blankly until I naturally said “thank you” and left. I was willing to even buy a new screen protector but not after that treatment from a what looked to be a 17 year old boy. Absolutely ridiculous. Do better. ~karly

We moved to AT&T from Verizon for our business account and could not be more pleased. The cell service is better in some significant ways over Verizon, even in places like sugar mountain and powderhorn. Customer service is personable and professional. Alisha and Patsy both are incredible to work with. They both took their time to make sure changing over our 23 lines was done right the first time. Cannot brag about them enough. Highly recommend them and AT&T! ~Joshua