Best store in Burlington, North Carolina (NC) 2024

Rope will come a full quarter inch smaller diameter than listed. Was extremely patient and professional for weeks up to this review. Ravenox will take their sweet time, demand multiple pictures, tell you your measuring wrong, then finally say the rope will "swell" when you take it off spool and refuse to accept return without charging you for shipping and a restocking fee. I'm three weeks into this issue. Don't waist your valuable time and money. It's not just the cotton rope, ordered 3/8" nylon rope that came 1/8" they still haven't addressed at all. If I could attach pictures I would. Very frustrating as a small business owner under timelines. Have not had this problem with SGT Rope. Ravenox, are you ready to accept this return or do I need to dispute this with my bank? ~Shad