After leaving this review. They decided to insert themselves into my care by contacting my doctors with lies. They retaliated for a negative review. Then had the audacity to pretend to be concerned for me.
Had They actually done their jobs and spoken with me. They would have known about situations involving law enforcement which is why the meds were being filled. However they prefer to try and get back at people
This pharmacy accepted my prescription as a transfer. I need medication as a shot or for iv use. This medication helps keep my asthma under control and allows me to keep my chemo pill down without complication. The first day I called they said they needed to verify the script. I informed them why I needed the medication so soon and that I WOULD PAY OUT OF POCKET. They said it was fine. They still tried to run my insurance. They had my script for over 3 weeks and I never got the medication.
On the 18th of January, I called to get an update on my script the young lady I spoke with said that they had finally gotten the script verified. Even though my doctor’s office had called several times before to verify. I did not make it a big deal. The young lady said because it was so late in the afternoon they would try to have the mediation for Wednesday but it may have been Thursday. I was fine with that.
Thursday comes I call and I am told the medication was never ordered. The lady never uploaded my file to document the script was verified and that they needed to still do that. With the bad weather, they probably would not have my medication for the upcoming week. I asked if they could just call the lady to verify that she had gotten the script verified they said they were not going to inconvenience her on her day off. Though they were being negligent with my life by not providing the medication
We asked for a manager and were told that they did not have anyone there in a position of authority. They then tried to blame students for the screw-ups of other people. Students should be supervised so even if it were the fault of the student it falls on the other staff.
They do not call you. They do not communicate. You have to chase them for your medications. ~Victoria
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