Best pet store in Raleigh, North Carolina (NC) 2024

We figured we'd check this place out to see if they carried Primal. They do not! Most of the dog food they carry is junk. We were able to find a few decent Acana dehydrated treats that don't have fillers in them and one bag of The Honest Kitchen beef only food. No staff was to be found to even ask if they carried what we were looking for. I went to use the restroom before we checked out and found that it was completely out of toilet paper and seat covers. We finally did find someone to check us out, but that experience was horrible. For some reason he put some other dog food on the counter next to him and then rang that up with my stuff, even though he asked me to put our stuff on the other side of his register. He proceeded to mumble questions at me that I asked him to repeat multiple times. Then when he went to hand me my receipt he proceeded to hand me the other dog food that I never gave him in the first place. So then he had to do a return and needed me to take my wallet out again so he could see my license, when I never even initiated that purchase in the first place. Overall, I left extremely annoyed and have no plans to visit a Petco store again. Great first impression guys! *I just got home and saw that the cashier refunded me a completely different (less) amount than what he charged me for originally. Which I had no way of knowing because he never gave me the original receipt until after he did the refund for the product he should've never rang up for me in the first place. I just called the store and was told that I would have to come back in to get the rest of my money back. I told them that I don't live anywhere near them and just happened to be in that area earlier today and would not be able to come back on. Nor should I have to waste my time and expensive gas to go back up there because of 2 mistakes on their end. I was then told that they can't do any sort of refunds over the phone so I have 30 days to go back to a Petco to get the rest of my money back. I am so livid right now that if there was ever a doubt about me even trying a Petco again, it has been completely quelled. ~Shanah