Best cell phone store in Alliance, Ohio (OH) 2024

My experience here was awesome. Some of the best customer service I have experienced thus far, especially in this business. The staff here went over and beyond to make sure that I was content able to be accommodated and that I walked out of the store satisfied. I will continue to be a customer of T-Mobile as well as to this store. Thank you for being good workers and good people the world needs more like you!!! ~Kapri

These guys make me laugh. They literally have no idea what their doing! Like they just make it up as they go. The one guy he was one of the ones there when I went in Jan to get my phone. He of course lied and told us the phone was still on promotion only to find out he lied let's go ahead and blame poor training on that one but hey who cares right cause they aren't paying for it. I'd do anything for the sale too if I was on mostly commission pay. Well there you have it. T freaking mobile. Where no one really knows what they're doing and the customer service reps make it up as they lie along with it. Lie now fix it later type of business. Don't do it! Go to Verizon ~Heather