Best bank in Niles, Ohio (OH) 2024

I am a first-time home buyer with excellent credit. I went to Cortland Bank to try to get a home loan I saw the vice president retail Mortgage Banking officer. I had already found a condo that I wanted to purchase. So I then applied for the loan to buy the condo. After a few weeks I was told I was approved and that I would have to have an appraisal done. So I then paid $525 for an appraisal to be done I thought this was the last step. So the appraisal came back good and a few days after the bank contacted me to tell me that they were not going to finance me because of too many delinquent accounts in the HOA association. I understand where the bank is coming from on that end but in my opinion the bank should have done their research and knew about that before I paid for my appraisal because now I'm not getting that money back and I work hard for my money. That's just not right. You deal with the mortgage guy so that he can look out for you so that you don't get ripped off. If they were going to turn me down for to many delinquent accounts they should have done it before I paid for the appraisal. ~Cindy

Great bank very helpful staff! ~Dannette