Best tool store in North Olmsted, Ohio (OH) 2024

Excellent store! Isles were neatly arranged. Very clean inside and out. Manager was very professional and knowledgeable. One of the best ones I’ve been to so far. Will return ~Rick

I went in and asked the nice lady at the front if they made keys. She said yes right back there and pointed to a counter where key accessories are. I got in line. No biggie I was willing to wait. A sales associate came up to me and asked if I was waiting on UPS. I said I was waiting to have a key made. He proceeded to yell at me that nobody told them I was there for that. I told him I was directed back here. He acted like it was my responsibility to cut in line and let the very busy man at the counter know I was there. I was waiting patiently for my turn. I will never enter that store again! ~Pattie