Best electronics store in Reynoldsburg, Ohio (OH) 2024

My mother needed to borrow my car. I asked if she could stop and get vape juice for me while she was out because I ran out. Mind you I am 31 years old and she is a disabled vet. so she was helping me out while I was helping her. She of course didn’t really know what she was doing but being the kind person she is, she stopped for me. I sent her with an empty container and said just show them this. The flavor doesn’t really matter. She came to my house in tears after dealing with Andrew. He was super rude to her and wasn’t helpful at all. As she was trying to explain what I needed, he said, “ if you don’t know exactly what she wants I can’t and won’t help you.” This too has been my experience at this particular location my past couple of visits. They have great products but awful customer service skills. I will be taking my business elsewhere. Hopefully Andrew will get further training on how to interact with customers. ~miranda

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Took my daughter's iPad to Geek Squad, they took it into the back to "run a diagnostic." Came back to say there was nothing they could do and they said that I could trade it in for a refurbished one for $250. I took that same iPad to these guys, 16 hours and $120 later I have a new battery and the iPad runs better than it has in years. ~Mike

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When I first started I had a great experience but over the past 3 months it has been nothing but a horrible experience for me. Customer service barely picks up and it is like I continue to have issues. I love shopping here but I’m at the point where I am just gonna cancel my membership to make it easier and less stress on me and my family! ~Janea

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