Best shipping and mailing service in Richfield, Ohio (OH) 2024

I paid over $700.00 to have tires and rims shipped from New Mexico to my son who lives in Ohio. This company has now canceled two delivery dates. One due to not having a lift, and the second due to not having enough staff to load the product. Due to this stores incompetence, my son has already missed two days of college in order to be at home to receive the product just to be canceled last minute. When I called to inquire about this issue, no one has been responsible to make this right or to ensure this issue will be corrected. I will never use UPS to ship again! ~Cathy