Moved from a 2 bedroom, 900 square foot home to a house 10 minutes away. We previously did a lot of the work prior to hiring Medved by taking totes and boxes to the house the days leading up to the move. Was quoted a price for a 3 man crew and 4 hours based on the information I provided. Basically one man single handedly did the entire move because one gentleman was physically limited by a heart condition, and the other young man was obviously a new hire who seemed to have never moved a house before. He wasn’t careful, he dropped and damaged multiple furniture items (TV stand, dresser, mattress protector), he banged items off of our walls and chipped paint, he struggled with lifting normal furniture, and he didn’t listen to any instructions. He had to be instructed by both the main mover and us throughout the entire move to be more careful. They also brought a small truck for the move, which resulted in 2 trips, which I was charged for the travel time. Because the main mover had such little help, it took nearly 10 hours, which is insane for the size of our previous house... even upon arrival, I was told, “This shouldn’t take long, you don’t have that much stuff, and you did a lot of the work for us.”
The loading and unloading of the truck was excruciatingly slow... again, because it was basically one guy who did the lion’s share of the work and he had to give directions to the new hire the entire time, which was inefficient. We ended up having them put most of the stuff in our garage because the move was taking so long, and they charge by the hour. So we had to practically move half of our house from the garage to the main residence because I couldn’t have them there another 3 hours.
Because the move took so long, the closing on the new house was delayed, and it delayed the new owner from taking ownership. They still had the entire basement to move, while the new owner and her whole family watched and waited for yet another hour and a half. This caused undue emotional stress.
The main mover tried his best to work with me on the bill, but it ended up being double what I was quoted. I couldn’t in good conscience pay that after the horrible experience. The owner agreed to deduct some of the time, but I ultimately think I still paid too much. I can’t express what a bad experience this was. I hired movers so that it was less stress and things could be transported in a safe manner. Until the business practices are improved and qualified people are hired, I would NEVER recommend this service. Services: Oversized-item moving, In-state moving ~Sarah
moving and storage service
moving company
trailer rental service
truck rental agency