Best car rental agency in King of Prussia, Pennsylvania (PA) 2024

If I could give negative stars this would be a -5 star review. Agent Ali had the customer service skill that I have ever ran into while renting from Budget. I was made to walk a really long way to pick of my car. This wasn't an issue at first. This became an issue for me when I returned the car today. The store was open and there was a man there that was being help by him. Ali picked this man's rental up and drove it over to him. I did ask him why I didn't get this same service. He did not answer my question. I'm not sure if it was because I was a woman or because of the color of my skin. The gentleman did happen to be white. I would also like to mention that he didn't lock the store up until I got there which just seemed strange. He was out there for a long time before coming in. Paul Borisov is the manager (Agency Operator) and apparently never available. The car I received was not only dirty, the volume of the vehicle didn't work properly. Please don't use this location especially if you are a minority woman. ~Dominique