Best transmission shop in Pawtucket, Rhode Island (RI) 2024

I dropped off my car and was called back about an hour and a half later just to be billed for a $120 diagnostic. hey told me my engine had an internal issue. They couldn't even tell me what was wrong with it other than it was an "internal" issue. I was quoted 5K for a refurbished engine. Thank goodness I declined the offer and went to an actual dealer with a brand new engine installed for free due to a recall. Never coming back for sure! Also, I could not justify paying $120 for the diagnostic. Luckily, I was able to get a discount down to $60. I was upset because two of my coworkers told me they didn't have to pay for their diagnostic based on their experience. BTS chooses who pays and who gets free "work" done. ~Lakhanna

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