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BTS Tire & Service in Pawtucket (580 Pawtucket Ave, RI 02860)

3.8 (10 reviews)

About:

BTS Tire & Service Logo

BTS Tire & Service proudly serves Pawtucket, RI, and surrounding areas with the best in auto repair, tires, and wheels. We have the auto maintenance services you need, including A/C repair, brake repair, engine repair, oil changes, wheel alignments, and more. If you're on the hunt for high-quality tires, let our tire experts help you choose from our large selection of tires. We feature tires that fit your needs and budget from top tire brands, such as Michelin, BFGoodrich, Uniroyal, and more. Visit us today and have our professional mechanics take care of your vehicle or schedule an appointment online.


BTS Tire & Service is located in Pawtucket (Rhode Island state) on the street of 580 Pawtucket Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1401-727-7670. You can get more information from their website: https://btstire.com/tires-auto-repair-pawtucket-ri. The coordinates that you can use in navigation applications to get to find BTS Tire & Service quickly are 41.857834, -71.398634. Scroll down to find out opening hours, reviews and other important information about BTS Tire & Service.

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Available amenities

Planning

  • Appointments recommended

Amenities

  • Mechanic
  • Toilets

Offerings

  • Oil change

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

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FAQ

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Reviews about BTS Tire & Service - 10

kenny

Very best Tony Richard and staff 🥂👍💪

09.2022

Lakhanna

I dropped off my car and was called back about an hour and a half later just to be billed for a $120 diagnostic. hey told me my engine had an internal issue. They couldn't even tell me what was wrong with it other than it was an "internal" issue. I was quoted 5K for a refurbished engine. Thank goodness I declined the offer and went to an actual dealer with a brand new engine installed for free due to a recall. Never coming back for sure! Also, I could not justify paying $120 for the diagnostic. Luckily, I was able to get a discount down to $60. I was upset because two of my coworkers told me they didn't have to pay for their diagnostic based on their experience. BTS chooses who pays and who gets free "work" done.

08.2022

Johnny

They snuck in a $25 per tire charge at check out because I bought them online instead at the store. They arrived sooner buying it myself and they’re cheaper online than in store. Why didn’t they say anything about the hidden charge when I made the appointment? Why didn’t they say anything about the hidden charge when I showed up to the appointment? Transparency is key to trust and customer loyalty and because of how this was handled I will never return to this location or any of their chains.

09.2021

Troy

Ran over a metal rod with oversized wheels. Ordered 4 new tires online and brought the truck in for mounting on my rims. Work was only mounting the 2 rears as the other 2 not delivered to my house yet.. it was quick and for a extremely reasonable rate. $63 dollars out the door.!!!!!! Yes I have to go back Tuesday when I receive the other tire. But will be more then happy to give them another $63 and have more work done. Most places see the big trucks and think big money. Thank you BTS for being honest and fair!!!

09.2021

Paige

So glad I listened to my gut and brought my car in to be checked- I've only had my car a week as of today and from sitting in the lot at CarmAx, there’s rust build-up on my rotors so they need to be replaced. Carmax typically doesn’t cover that in their 30 day warranty, but the mechanic is calling them to talk them into covering it since this should not have been an issue with a new car. BTS Tire & Service checked my car on the lift on time, showed me the issue, explained their game plan, answered all my questions effectively, and had me in-and-out in less than an hour. I definitely recommend them!!

09.2021

Joseph

Amazing experience. The staff was friendly and explained things in a way I could understand. My car was serviced promptly and quickly, and the cost of service was fair and reasonable. I highly recommend BTS Tire for any automotive service you might need.

09.2021

GlobalCom

They were wonderful. Although my car broke down unexpectedly and had to be towed there, they helped me out and got my car back on the road within 1.5 hours of arrival. Their willingness to help made it possible for me not to miss work ($$$) due to this issue. I am really thankful and would definitely recommend them and even come back although it's far from where I live.

09.2020

PayItForward

I have a 2018 Civic Si Sedan. I don’t trust anyone lol. Never mind anyone with my Cars. I called 13 different Garages that offer alignment and there prices were all from 89$-100$. Thats to much lol. I called Both BTS location and the alignment service is 79$. So this is definitely one of the only places that offer alignments under 80$ and even with taxes it came to under 80$. It was done in 45 minutes also. Granted my tires weren’t off by much so it may be different timing depending on how off your alignment is. My problem was I put spacers on my wheels, anything you do to change the cars geometry is going to throw off the alignment. Spacers, suspension, things like that. Dino made that quite clear that spacers were for off-road use haha. I’ve had them in every car I’ve owned. Always needs an alignment. They don’t wear your tires out faster lol! They will unless you get an alignment. Rusty Wallace Racing school trusts there Ferrari’s and Mclarens here so that should say enough lol. But not the reason why I chose this garage, I asked my garage who I should go to cause they don’t have an alignment machine and they recommended BTS. I still searched for reviews and prices but ended up here. They built my trust. Dino was a nice enough guy and one of the other guys talked to me about Lmy car for a while, he liked it which was nice to hear. i highly recommend BTS!!

09.2019

Akshit

The best experience I have ever had with anybody that works with Automobiles. Dino and Richard really helped me out and were honest and transparent about what actually needed to be done with my car. Their neighboring dealer also looked at my car and quoted $150 for something that wasn't even wrong with my car while the guys here fixed it for FREE. Would 100% recommend taking your car here to really know what the issues are !

09.2019

sean

I went in to get my brakes done among other things. I told the person at the desk when I arrived that my brakes were bad AND MY ABS LIGHT WAS ON. They later called me and told me car was all set and to come pick it up. So I dropped off my rental car off and went to pick it up. When I got there I was told that they took the car on TWO different test drives and everything was fine. When I got in the car I immediately noticed the ABS light was STILL ON. Something I said was wrong and something (among other things) I had just paid $2500+ to have fixed. How can you not notice a glaring light on the dashboard that I said was a problem after two different test drives? Do you guys not check idiot lights after you fix a car? What kind of mechanic does that?!! Anyways, so I bring in the car the next week and they try to charge me another $250 including their $75 'diagnostic fee' (ridiculously steep) after arguing they knocked the price down to $180, which I guess is nice. But I won't be getting back all of my time they wasted and for a experience that ended up costing me almost 3k when it should have just been fixed the first time. Never going back here. Also they spam your email asking for reviews. Well here's your review, BTS.

09.2018

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Opening Hours:

Now Open
  • Monday 7:30 AM - 5:00 PM
  • Tuesday 7:30 AM - 5:00 PM
  • Wednesday 7:30 AM - 5:00 PM
  • Thursday 7:30 AM - 5:00 PM
  • Friday 7:30 AM - 5:00 PM
  • Saturday 7:30 AM - 3:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.1
    Total votes: 116
    Votes distribution:
    1: 18
    2: 1
    3: 6
    4: 17
    5: 74

Location/Contacts:

Network:

  • BTS Tire & Service Logo
    This place is part of the BTS Tire & Service. This chain has places in other locations.

Popular Hours:

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    No data
Place last updated at: 22-09-2022 00:01:32