Best freight forwarding service in North Charleston, South Carolina (SC) 2024

Came in today around 6:30 asking questions about an Amazon return I'd dropped off the day before. It was extremely busy when I dropped it off, so didn't have time to ask any questions so the next customer could be helped and i left. Upon coming in today, the young girl at the front was very helpful and answered all my questions, but turned to ask her coworker Robin conformation about what she told me. Robin looked at me, and very rudely said "this was all told to you when you dropped off the package." I wouldn't have been back asking questions if the information had been told to me in the first place. The first girl had a shocked and apologetic look on her face, and I thanked her and left. I've worked customer service for over 25 years, and been in management for a good part of that. If I'd ever heard of an employee treating a customer as rudely as Robin was to me, she would be written up without question. Since this is the only close UPS store to me, I will be back... but refuse to ever be "helped" by Robin again. ~Chris

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