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The UPS Store in North Charleston (8421 Dorchester Rd Ste 109, SC 29420)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in North Charleston (South Carolina state) on the street of 8421 Dorchester Rd Ste 109. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1843-552-8524. You can get more information from their website: https://locations.theupsstore.com/sc/north-charleston/8421-dorchester-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 32.913520, -80.110261. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
Teresa
Superb service and well trained staff. They are all friendly & very polite. Expedient service is much appreciated. Thank you
09.2022Tabari
Amazing customer service very busy but they work so well! God bless! Hope they get a raise!!
09.2022Chris
Came in today around 6:30 asking questions about an Amazon return I'd dropped off the day before. It was extremely busy when I dropped it off, so didn't have time to ask any questions so the next customer could be helped and i left. Upon coming in today, the young girl at the front was very helpful and answered all my questions, but turned to ask her coworker Robin conformation about what she told me. Robin looked at me, and very rudely said "this was all told to you when you dropped off the package." I wouldn't have been back asking questions if the information had been told to me in the first place. The first girl had a shocked and apologetic look on her face, and I thanked her and left. I've worked customer service for over 25 years, and been in management for a good part of that. If I'd ever heard of an employee treating a customer as rudely as Robin was to me, she would be written up without question. Since this is the only close UPS store to me, I will be back... but refuse to ever be "helped" by Robin again.
07.2022Mike
Just wanted to give a shout out to the folks at this UPS location. I had to ship a larger item that initially cost me 110$. They called me 20-30min later and said they were able to pack it differently to cut the cost and refunded 80$. I use this location specifically and for good reason. They have always packed my items very well and do everything they can to save me some money. Great location and good representatives for UPS.
07.2022broshunda
I came inside and the line was out the door, blanked my eyes and I was at the front. The two melanin queens did an amazing job. They are polite and very professional. Wouldn’t go anywhere else. To the GM don’t give my girls a hard time they are amazing.
06.2022Olivia77
John was amazing!!! I had two big boxes and he came out with a dolly to help me bring them in to the ups store! Above and beyond!! Thank you John!!
05.2022Ann
I am a new customer to the UPS Store located on Dorchester Road since moving from Pennsylvania a few months ago. I'm so impressed with the staff they're courteousness and professionalism at this location. They have been extremely helpful learning how to navigate return packages without the stress of items being too heavy and receiving help (John) or knowing the most cost effective ways to ship items to family and friends in PA. They are my go to store for all my shipping needs!!
04.2022Angie
Excellent experience for the past 11 years. No problems ever but it can get very busy and seem chaotic yet I see how the employees do their best to expedite the customers. Good place to do all of my shipping.
04.2022Erica
I went to this location yesterday to have items packed and shipped. I didn’t realize that I had given Marcus the wrong mailing address until late that evening. I immediately went back to the store this morning and told Marcus and coworkers what I had done. They immediately responded to help me fix the issue. They said because package had already been picked up they would have to wait until it was recognized in the system then could change the address. After leaving the store I received a call from Marcus saying the package was still at the store. He said the address update was done on the spot and he could email me my receipt with new tracking info. I was still in the parking lot so I went back to get it. I say all of this because currently customer service is not the 1st priority of many businesses and I was just so thankful that Marcus and his team demonstrated what true customer care is all about! Thank you Marcus and your team. Continue to be Great!
03.2022Tonia
I love this location! I’m actually a regular customer. The staff is extra friendly and helpful. This time of year of course you have to have patience due to high travel, yet and still the employees didn’t let the “entitled” customers get to them. I have a closer ups store to my home, but this is the store I choose! Happy New Year!
01.2022