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United States Postal Service in Chapin (1249 Chapin Rd, SC 29036)
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Visit your local Post Office™ at 1249 Chapin Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
United States Postal Service is located in Chapin (South Carolina state) on the street of 1249 Chapin Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18002758777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1357643&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM4OTg3Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 34.165922, -81.352690. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.
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- Wheelchair-accessible entrance
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- Delivery
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Liz
IWe just moved to Chapin a few weeks ago and all I can say about the post office service is WOW! Although the workers are very nice the post office, when it comes to delivering the mail and packages, they are the worst! We live in a community and everyone is constantly getting the wrong packages. They lost one of my packages. I was told that it the mail carrier delivered it to the wrong address, so I had to file a claim. I was scheduled to get an Amazon package on a Saturday. It was out for delivery and then the status changed to " customer requested office hold it". I assumed they just didn't want to deliver it on a Saturday...ugh so frustrating!!!!
08.2022Blake
Just got a package today. It was marked as delivered on July 15th. Today is August 23rd. The list of problems we encounter dealing with this place is longer than my arm. Just look at the reviews. 1.5 stars is the worst rating of pretty much anywhere I’ve ever seen. This post office is such a lying joke it’s not even funny. Whoever is running this place should have been fired a long long long time ago. That’s the federal government for you though. The guy at the top doesn’t even know where he’s at most of the time so why should we expect any better from a federal agency or the folks overseeing it?
08.2022Angie
People are eagerly ready to leave a bad review on Post Offices these days, so I try to remember to leave a good review when a good review is deserved. The staff at Chapin PO are very friendly and hard working. Thank you guys for doing an amazing job and working overtime to take care of your community, I appreciate you!
08.2022Julianne
Package not delivered it's a Small package from Amazon easily fit in mail box or on neighbors porch which carrier does all the time instead returned to Chapin This is the worst post office in SC !!!!
08.2022Mark
Consistent failures to run their routes and provide mail pickup/delivery. Regularly receive misdelivered Mail. Many times they just look at the street number with no regard to the actual street. Our mail sometimes goes days without being based on hold requests for other addresses. One time they tried to hand over a large tray of mail for someone else after checking my ID.
05.2022lawrence
Update: after speaking with the post office who contacted the mail carrier our packages were in the bottom package box the entire time but she forgot to give us the key to open it. We have them now but this seems to be a common occurrence as it has happened multiple times to us and others in our neighborhood based off the comments and questions in our neighborhood Facebook page. Multiple times we have had packages said they were delivered but never received or received them days later. This last time it showed I had 3 packages delivered on the 24th all at the same time but none in my mail box. My home security cameras show the mail truck being in our neighborhood at the time it said the packages were delivered but still now 3 days later we do not have them. This happens to about 20% of the packages we have shipped to our house. My wife tried to ask our mail carrier about it on Friday the 25th (yesterday) but she would not give her the time of day or assist at all. There needs to be some oversight and change at the Chapin post office as this happens to far to many people in our neighborhood as weekly people are posting and asking about missing packages on our neighborhood Facebook group. This needs to be address and fixed.
04.2022Blueberrybandit
I stopped by the Chapin post office to drop off a package I needed to mail today. They don’t have an outgoing mail deposit box for packages, so I asked the woman if she could take the box and she said no. She said “we open at 9:30.’ I was slightly annoyed and asked her if it would fit in the outgoing mail slot. She said to me, “you can try.” So, I tried to do it and it ended up getting stuck in the box (of course). Since it wasn’t 9:30 yet, I left and tried to call the post office later in the morning and afternoon with no luck. I wanted them to know my package was stuck in there. The tracking is not showing anything and I am worried it is still there. I’m leaving this negative review because of the attitude and unwillingness to assist of the individual I spoke to . I understand that it was 9:12 am and not 9:30. However, since there is no deposit box for packages and they were in the mailroom with the door ajar, I thought they would be willing to accommodate me. Evidently I was wrong.
12.2021Adrienne
I would recount our specific experiences, but after reading through only a handful below, they are nothing new. Undelivered mail scanned as "Delivered" - and lost for perpetuity (because they're the USPS, and they are infallible), packages scanned as "Delivered" and making it into our mailbox a week later when there was space (and they wouldn't have to walk to the garage door or front porch), multiple mail days being skipped altogether, blatant disregard and disrespect by employees -- and perhaps, to top it off -- being told by someone named Sam, today, that he "doesn't even have to make sure that my packages ever make it to me" after calling to inquire about another missing package and pointing out that this is a pattern of behavior. Unacceptable that there is nothing more our community can do to require a bit more responsibility. Absurd. I will say that calling the national customer service number does at least result in the customer being listened to, and some semblance of assistance being offered.
09.2021David
My Chapin mailbox has only received mail twice in the last 9 days, which is impossible because I get daily emails from USPS Informed Delivery telling me exactly what will be arriving in the box, that day. I can no longer SEND mail out of my mailbox because it will take 3 or 4 business days for them to collect it! I have to use a public mailbox to mail stuff. No one has replied yet to these complaints.
09.2021Angela
I have never been more disappointed with the post office as I am now. We pay for a PO Box because we were told that the mail delivery to our subdivision is unreliable, we thought having a PO Box for important mail would be a better solution. We were wrong. I had a package delivered (to our PO Box) Saturday at 1PM. I waited til 3PM Monday to pick it up to not find the package in our box or a key for the bigger boxes. I rang the bell (once) and waited patiently for over 10min before an older guy even acknowledged me. He walked out the door with a squeaky mail cart saying “just like this cart is hollering I am too”, I didn’t say anything and continued to wait... he went back in the room and closed the door I waited another 5min before he asked me why I was there. I told him I was picking up a package that was delivered Saturday. I waited another 20min for him to come back to me and say “at this time we can’t find your package”, no apology, no “let me take your number down and we’ll continue to look”, nothing. Of course after waiting for as long as I did and having no clear resolution, I left frustrated. I called back this morning (now Tuesday 12/22) to speak to the same guy that “helped” me the day before. For him to say “me and two other people have been looking for your package for two days” 🤔 I asked him if it was best for me to go in person. After waiting on the line, the phone barely worked and his voice kept cutting in and out, he came back on the line to say “we can’t find your package at this time and you coming in person won’t make a difference”, again, no resolution, no “let me take down your information”, nothing. When I asked him what am I to do? He said “you can file a claim”. Needless to say that I will have 2 disappointed little girls this Christmas. Someone in a previous comment mentioned that the employees are disgruntled, even though there’s a couple of employees that are very kind and know what they’re doing, I couldn’t agree more with that statement. It’s very sad when you have to deal with people that clearly don’t like their jobs or haven’t been properly trained in customer service.
09.2021