Best auto repair shop in Jefferson City, Tennessee (TN) 2024

Fantastic service! My previous mechanic retired in Dec., thankfully he recommended Broadway Service. I called this morning and they were able to work on my Ford Escape this afternoon. Jerry, who I think is the owner, was so nice, and he fixed my car quickly and for a great price. I will use their services for my car repair needs moving forward and I Highly Recommend them. Service: Battery ~Paula

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Worst service ever!! My car got pulled into garage for oil change at 1:30 in the afternoon with no other cars ahead of me on oil change side. I was there for 2 hours until I lost my patience and told them to just give me my car back. There was only 2 employees and the service manager working and granted I get it.. short staffed but the 2 garage guys did nothing but talk and kept going in and out of garage to checkout area! They literally did nothing in garage the whole time I was there! You’d think the service manager would get out there and help them out! Nope! These people are very inconsiderate towards other peoples’s time! Never again!! ~Jason

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