Best pharmacy in Deer Park, Texas (TX) 2024

If I could give 0 stars I would. H-E-B has always been my pharmacy! Today I had a horrible experience. Cassie, gave me the absolute experience today. She refused to fill my sons prescription because they were closed. I told her my sons medication was send at 7 and she cut me off and said “no it wasn’t sent at 7 “ with an attitude. I said I have been waiting in like for 20 min and you’re gonna tell me my prescription isn’t gonna be filled? My son has croup and needs his medicine this is not for me it’s for my 1 year old! She asked the pharmacist and I heard him say no we are closed. I stayed there for 3 min and the pharmacist tommy said did you need something else? I said she (cassie) didn’t come back and tell me anything she left me here standing . I need my medicine or give me the prescription to go somewhere else . He said he couldn’t give me the prescription. He ended up filling it up for me in less than 5 min . I got my medicine and asked who I could complain to . Tommy replied “ I’m sorry ma’m it’s been a long day”. My response was, I work in health care long day or not hard day or not you do not treat a patient that way much less a mom who needs medicine for her son. What has happened to healthcare now a days? Horrible experience and it aggravates me how inconsiderate people are . You do not mess with my sons health and you will not treat me this way. Cassie couldn’t even come back and talk to me or look at me in the eye. Shame on you and I hope you never have to feel this way with your kids because guess what you will or like it. ~Joanna