Best convenience store in Northlake, Texas (TX) 2024

I prepaid 100.00 for gas but the gas did not come out when pumping. I went back in the store and was assured I would not be charged. The next day a payment of 100.00 posted from the store. I called the store immediately as was informed their owner Susie would be informed. Later the same day I was informed to dispute the charge with my bank. I was informed Susie would not help resolve the issue. They wouldn't take the time to confirm with the clerk or provide me any assurance I would receive my money. Told me to contact 7/11 corporate and basically figure it out. TERRIBLE experience, no solution or sympathy for hard working customers. I have contacted their corporate headquarters and now jumping through more hoops. ~GoBrady