It was so bad I'm not sure where to start.
1) The fryer was shut off because the workers didn't want to clean it, so no fried okra.
2) We dicided on beans and macaroni and cheese which were heated in a microwave oven next to the fryer that was turned off.
3) My son ordered a half rack of ribs and a chopped barbeque sandwich. They charged him for sides on top of all that.
4) We had a coupon for all Dickeys in Plano, Allen, Frisco and McKinney. This location refuses to honor any coupons because "it's a franchise and we don't have to honor corporate coupons."
5) The meat was not warm at all. The ribs, turkey and sliced brisket were all less than luke warm. We didn't see any heating lamps so it's no surprise.
6) The soft serve ice cream machine was not turned on. We assume also because the workers didn't want to clean it.
7) They sliced brisket I ordered was so dry, even with extra barbeque sauce it was still super dry. I wound up throwing the brisket away.
8) We tried to speak with the people who work there about being overcharged. They didnt care at all. They made a feeble attempt to justify why they charged us SO much! Wow!
It was clear they were looking for ways to charge us as much as possible and keep the restaurant half running so they didnt have to clean anything. We could've eaten at a high end steak or sushi restaurant for what they over charged us. Now I understand why no one is ever at this location. ~Jim
barbecue restaurant
box lunch supplier
catering service
delivery service
restaurant