Best financial planner in Sugar Land, Texas (TX) 2024

Came to cash a payroll check that’s drafted through BOA and I gotta say…….. I thoroughly enjoyed my trip to a BANK of all places😂 the teller Pepper was so awesome. Made me laugh and really cheered up my gloomed morning. That woman deserves a raise and recognition for her outstanding customer service. I’m definitely opening an account with BOA if that’s the type of service that I’d see. ~Jamir

Horrrrrrrible. It’s like banking in the 90s. Received a check that was drawn on Frost Bank and since I needed a new business account I decided to come in and deposit the check and open a business bank account. Simple right? IMMEDIATELY felt the racially profiling by Ms. Hafya Chahin. If she reads this she’ll know EXACTLY who I am. I am African and do not appreciate the immediate assumption. It’s rude and WRONG. Whispering by other bankers about me. Ms. Hafya Chahin telling them not to help me with my check. And what’s crazy is she’s not even a manager! Just inserted herself for no reason and then couldn’t even answer my questions as to why she was inserting herself when this transaction doesn’t even involve her. Even the banker helping me was confused. They ended up doing what I needed but with high tension and weirdness I felt in that bank, I took my check and opened an account at another bank that was SO welcoming and helpful right down the street! Unfortunately, they lost out on a multi million dollar client as my parents own one of the largest pharmacies in Africa. Ah oh well, I guess don’t assume and you wouldn’t lose clients like this for racially profiling. I should’ve listened to the horrible reviews. What’s worse is that I was a business banker at Chase, so I know the exact procedures and they were rude, condescending, untrustworthy, and racist. ~Chinedu

Very poor management. On a Saturday the branch is staffed with bare minimum staff. One teller and aline of 15 people that keeps growing. Unfortunately moving banks is a huge hassle otherwise I would change it ~Sia