Best laboratory in Sugar Land, Texas (TX) 2025

I signed myself in and the waiting room and reception desk were vacant. For over twenty minutes I waited while I could hear loud laughter and conversation taking place in the back of the facility. I tried to call out to ensure they were even open (at 11:30am) and the talking and laughing turned to a whisper but still nobody came to the desk. Five minutes later a lady (client) came out and made all kinds of excuses for why nobody was helping me - clearly giving the impression she was a friend (and probably the person the employee was laughing with for 20 minutes). After 30 minutes a rude staff member came and ask “who was speaking”. I indicated it was me wondering if anyone was there to provide services and she said she was busy. The laughter and chatting were clearly not work and her attitude was awful. Very unprofessional. ~Lara