Best jewelry repair service in Logan, Utah (UT) 2024

I noticed the diamond of my engagement ring was loose 1 week before my wedding. The company the ring was bought from was out of state and I didn't have time to send it to them to be repaired. After reading many reviews, I took it to S.E Needham. They assured me it was "an easy fix" and that I would get my ring back the next day. When I went to pick up my ring, I was SHOCKED. The stone in my solitaire ring was completely CROOKED, and it looked as if they simply smashed two prongs flat to hold the diamond in place. Obviously upset, I asked them to fix the damage they had caused because my wedding was in 5 days!! They got it back to me 2 days before the wedding in better condition, but still not perfect (it had to be good enough though because we were out of time). Not even 4 days after the wedding, my diamond was crooked again! I sent it back to the out of state company it was bought from, and after spending 6 WEEKS trying to repair the damages, I was told that "the company who worked on the ring before ruined it past repair." I now have to spend hundreds of dollars getting a new setting for what I was PROMISED was "a simple repair." If your jewelry is important to you NEVER take it to S.E. Needham. ~Kaylee

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