Best van rental agency in Provo, Utah (UT) 2024

Penske Company customer care - amazing. The people running their home depot Penske pickup location - absolutely terrible. - issues with taking card payments with their system. -refusing to take a check (Help from our church) even though Penske customer care supervisor was telling them to take it. -security deposit. charged even though Penske said there would not be one if credit cards were used. -my husband was the one who picked up the truck and was not given all the extras we paid for, so I had to fo back up there to get our hand dolly and furniture pads. -did not have enough furniture pads. It was a mess!! ~Aryn

I usually have had good experiences with enterprise so it might just be this location, but I got my car from them and it was super dirty and stained as well as smelled like smoke which is funny because they kept stressing to me before getting the car not to smoke in the car. I was in such a hurry at the moment I didn’t think much about it but my kids and wife have had physical reactions to the smoke smell. ~Johnathon