Best tool store in Rutland, Vermont (VT) 2024

As a frequent customer I noticed that the Rutland Ace Hardware is undergoing a renovation/reorganization; July/August 2022. Former employees not to be seen. New staff; although helpful seem to be a bit overwhelmed. A lone cashier was on the phone with a customer as I approached to cash out. Had to wait for about 5 minutes. Upon hangup another call came in and was passed off to another employee so the cashier could cash me out. My purchase today was just a can of acetone, which an employee help me locate quickly. Unique items, such as specific fasteners (nuts/bolts/screws); not so much. Curious as to what happened here. I understand a reorganization; although I am concerned about the former friendly employees. ~MGBguy72