I will never rent from another company. Marin Morton the area manager went above and beyond. I landed at IAD from DFW and was having a horrible experience with other companies that manipulate civilians to use their resources by shuttling from the airport. Nearby is Go Rentals, I wish I would’ve known about them prior to be given the “run around” for hours. I called Go Rentals and Marin picked me up from my location and drove me back to their office. I had difficulties with payment and she took hours out of her day to attend to my needs. After contacting the proper resources back in Dallas and multiple emails and phone calls Marin did; my day did a complete 180. Look no further then “Go Rentals.” Ask for Marin Morton and she will make sure your experience is nothing short of easy and wonderful. ~Elisabeth

The service is slow here and spent many minutes even when I made the appointment. There were multiple customers waiting and there was only one person attending all of them. The online appointment did have a disclaimer that it won't be honored until someone from the store confirms it, and they will contact me. Nobody contacted me. So there's no point in getting an online appointment. ~Venkat

Very poor customer service at the store, the sales associate refused to give paper receipt of my purchase and was insisting that if I don’t give him my email he will not give me any paper receipt. He was very rude to us and I ended up cancelling my purchase and he never bothered at all. He also was already creating an account for me which I did not want to create. I would rather buy shoes online or another, i am never coming back to foot locker. I even tried to register my complaint with the customer service and it was even worst, the guy from customer service asked for my address phone number and email before filing my complaint. I don’t blame the store associate now the whole company has horrible customer service. ~Saqib