Best financial planner in Dumfries, Virginia (VA) 2024

Everyone is always helpful here but the bank manager lied to my face today and literally wasted my time today with his lies. I had a fraud incident, spoke to the fraud department and they told me how to get my account restored at an institution. I came here to this location a lady called and they told her what to do. But the bank manager comes in and says I can’t have what I needed done and that everyone else is giving wrong information. So I call the fraud department again and they said they are not wrong and to go back to the bank so I do that only for this bank manager to throw the blame on the rep that helped me then says someone else will help me. I sit down waiting then he comes to tell me they can’t help me because they are closed. So I should make an appointment to come back. I let him know my time has been wasted and that my issue could have been resolved a while ago he continues to blame the other reps. Thats very bad conduct for a bank manager to just lie and throw blames around while wasting a customers time not only that I’m a small business owner so imagine the hassles I’m going through with my account on hold. UNACCEPTABLE ~Ben