Best auto repair shop in Fairlawn, Virginia (VA) 2024

The service manager lied to me and told me my headlights weren’t burnt out and it was an electrical issue. My headlights were very clearly burnt out as soon as you got to the bulb, which they DID NOT ACCESS. It’s obvious they didn’t do the service because it was more effort as my headlights require bumper removal or access from the wheel well underneath. No attempt at either of those was made and that was visibly obvious as well. My mother and I changed the lights in an hour. If you can’t access a vehicle’s lights or don’t want to for the low price you charge don’t lie about it and just admit the truth. I had to swap my work schedule for the three days I was without headlights and was majorly inconvenienced due to employees simply being lazy. Service: General repairs & maintenance ~Loraine

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