Best computer store in Sterling, Virginia (VA) 2024

If I could give a negative star, I would. The technician replaced my daughter's iphone battery a couple months ago but the battery suddenly started acting up again a couple months later by suddenly changing from 100% to 0%. When I went back, he stated that it was an internal problem and NOT the battery. He stated different opinions to what caused the battery issue that were double or more of the price of replacing a battery. However, after fixing it elsewhere, I learned that it WAS the battery but also that it was, THIS PLACE'S PROBLEM because they added glue to the part of the battery which shouldn't have had anything. This caused burns to the battery but most importantly, this could have caused a fire which could've hurt my daughter!! They make a purposeful error in your first repair so that you go back and pay more, and they identify your phone by making sure you keep a sticker receipt behind your phone. I would not trust these liars who only try to scam every cent out of you. ~David

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