Best office supply store in Bellevue, Washington (WA) 2024

horrible experience! no one else was in the store. I was acknowledged and the person told the girl at the register in the copy area ( she had her back turned) that she had a customer, girl ignored her, she told her again, waited at least 10 minutes for her to stop what she was doing (clicking on one page but not doing anything) to turn towards me - another associate came up and pointed out the email address I could email the file to. I sent the email and let the girl know it was sent. Another 5 minutes goes by and she hasn’t checked the email. Another associate comes up, the girl doesn’t know how to get into the email. associate gets her into the email and leaves. Girl closes out the email and waits…….i ask if she got the email because i got one that said they received it. She tells me she’s trying to get back in….. now another 10 minutes have gone by. She doesn’t call for help, I go find someone that can help her and this person doesn’t know how to get in the email either. Now, finally, a manager shows up. I told every one what i needed, they said not a problem. Now the manager shows up and tells me she’s going to charge an additional fee because I’m willing to wait for them. WTHeck. My time is valuable too- the lack of urgency and poor customer service was just too much at this location! ~Monica