I decided to visit the Gig Harbor location after reading a positive “no sales pressure” review. Walking into the store, I was a little overwhelmed by the number of mattresses on display. How on earth was I going to decide? Fortunately, Ray was working that day. He asked me questions based on my health and sleep habits, and he narrowed the selection to 6 or 7 mattresses. I was then able to whittle it down to 2 choices based on my comfort level. There was never any discussion about the price tag or upcoming Black Friday sales. For me, the priority was comfort after 17 years with an old memory foam mattress. Ray encouraged me to put my feet up on each showroom mattress and he made my shopping experience as enjoyable as possible with no pressure whatsoever. Scheduling delivery was also a breeze. I highly recommend Mattress Firm! ~Kalena
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