Best chicken restaurant in Monroe, Washington (WA) 2024

came in yesterday and order in Drive Thure and the Manager was on her phone and took order. She has a very nasty personality about her never friendly at all. Told her I wanted 2 large drinks and still they gave me med.The new crew member said he would have to charge me for the 2 Large. First of all, this place can't seem to keep help and always have people that have something stuck up their butts very nasty attitudes. If place really should be closed because due to the lack of customer service, it's all about money to them and not how it uses to be with fast friendly service no one goes beyond there call as a team member and tries to make you stay pleasant. you can tell the store is not doing as well as what it used to be. I think the only reason it's still standing is it's our only chicken place. Most of the time when i came in I have seen people come from the back or just finished sweeping and cleaning the dining room area and no one washes their hands. ~Brandon

Today I decided to go through drive thru. When I pulled up to order, I was greeted quickly through the intercom. I ordered the loaded tiny tacos without lettuce. Leaving all the goodness of cheese drizzled over tacos with the hot sauce. As I drove up to the pay point, I was greeted again but this time a person behind the voice. Deb was very helpful and smiled with great communication overall. It was a hot afternoon, so I asked for a cup of ice water. Here she was so nice and filled a cup with ice water and handed it to me. My order was quickly made hot and ready with napkins and a fork. My experience going through this Jack in the Box was amazing! I am thankful and enjoyed pulling up to(Deb) a good employee with great customer service. Thank you. ~Christie