Best pharmacy in Cross Lanes, West Virginia (WV) 2024

Short wait. All the pharmacists are helpful with interactions and maximizing your benefits (which can be difficult with today's health care). They are also friendly in a place that cannot be easy to work. ~Robert

A strange thing happens when you call this place: A human being *at the store* answers the phone. They are polite, prompt, and have a nice small business flavor that you don't find many places. I only wish they had later hours. ~Dave

I have been picking up my prescriptions at this location for years and while the staff is always friendly and accommodating tonight I witnessed something that just blew my mind. I was there picking up my prescription as usual and overheard the store manager reprimanding one of her pharmacy technicians right out there in front of myself and other customers. Now I may not work in a pharmacy but I do know if my insurance doesn’t go through it is not the technicians fault and I have to resolve the issue with my insurance provider. The technicians here work very hard and don’t deserve treatment like this from their rude, unprofessional store manager. I give the pharmacy 5 stars for their hard work and an extra 5 stars for having to put up with that nonsense. As for Kroger I give them a negative 5 stars for employing such people and allowing them to treat the other employees so badly. ~Chris