Best auto radiator repair service in Huntington, West Virginia (WV) 2024

I would give zero stars but google needs at least one to make a post. My family done business with them for years until here recently. My parents had to order a brand new motor and arm for the windshield wipers in April of 2021. In May of 2021 my father passed and after getting through the services my mom went to check on the parts. They used every excuse possible. She called every other week checking and one guy told her it was stuck in the middle of the ocean on a freight! REALLY? After complaining and calling they informed her they were getting in the same make and model car and the parts were still good. She took her car down desperate and thinking they would refund her the money on the brand new part she had ordered. They did not! Instead, the guy had thrown the part away and still charged her for labor and etc. Here it is June of 2022 and they still have not received or replaced the part but instead of taken advantage of my elderly mother and just kept charging her! We have receipts of everything they have done and it is truly disgusting on how they treat their customers, especially those that had been loyal to them over the years. I called to speak with the manager and the guy informed me I could not because I was not the owner of the car. My mom took her car out to the store not knowing it was suppose to rain later on. On her way home a heavy storm came ripping through and she almost wrecked due to having only one wiper. This business is not a business just a group of scammer that takes pride in ripping off their customers! They have been reported to the Better Business Bureau and I suggest anyone else that has had issues dealing with them should do the same. ~LeAnn

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