Best truck dealer in Amery, Wisconsin (WI) 2024

I'm kind of surprised that I'm writing this review, as I was totally not expecting to receive this level of service from a dealership. I purchased my truck from Johnson Chevrolet. There was a recall on it, and due to some complications, GM refused to do the recall work. I spoke with 3 different Johnson dealerships, including the specific dealer that I purchased my truck from, and all of them basically told me where I could stick my issue and refused to help me. I then contacted Amery as a last ditch effort and spoke with Galen, the service manager. Galen looked at the issue with my truck, looked at the recall notice from GM, and made my problem his problem and went to work for me. It took him almost a month to pull it off, but he wound up getting GM to honor the recall and fix it. Had he not put in the work on my behalf, it would have been a $1300 out-of-pocket repair. I was truly amazed, considering the terrible post-sale customer service that I received from Johnson, to then get this level of service from a dealership that I had not worked with previously. I will be changing that. Johnson will no longer be receiving my or my family's business, as future purchases (and service!) will be done through Amery Chevrolet. ~Matt

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