This is the 1st time I’ve utilized a vehicle rental. We had the vehicle over a month and a half. At one point they had us come back in and sign another contract. A very angry and verbally combative customer was in there at my arrival to resign the contract. I was pretty shook up and upset my small child had to witness it. I just wanted to be out of there and didn’t pay close attention to the contract. Well…the rates jumped up dramatically. Upgrade wasn’t included as it was initially and to top it off the vehicle we were given smelled like smoke. I was too nice and inexperienced to demand a new vehicle that didn’t smell like smoke. Also, make sure you take pictures and how much gas is in the vehicle. ~Sara
car rental agency
van rental agency