Best drugstore in Oconomowoc, Wisconsin (WI) 2024

If I would be able to give them 0 stars I would. The only reason they deserve 1 star is because of the manager I talked to after the situation occurred. I went to the pharmacy this morning to pick up my prescription. There was another customer in front of me that was trying to figure out if her medication would be covered under insurance or good RX. There was another technician standing in the back not even filling prescriptions or doing anything just looking off into the distance. There was also the pharmacist standing there picking their nose with a Kleenex. I then proceeded to ask if someone would be able to help me since there was another technician standing there doing what seemed to be nothing because I needed to get to school. The technician that was helping the customer in front of me proceeded to start yelling and getting a terrible attitude with me that because my poor time management is not an emergency. The funny part about this situation is that this employee does NOT know one thing that is happening in my life. I have been balancing two jobs, graduate school, and tending to a sick family member everyday. This was my only 20 minutes I was able to pick up my medication considering I was out and didn't even take it this morning. The customer she was helping was kind enough to let me go in front of her. This technician who didn't even have her name tag showing continued to lecture me that the pharmacist does NOT sell medication and that they were not just standing around. They may not have been just standing around but they need to communicate that with their customers because that is what it looked like. I work in a pharmacy and also go to a pharmacy to pick up medications for family members and there has been dozens of times a pharmacist will sell me the medication I am picking up. It is not unheard of that the pharmacist will jump in to help. I asked this employee why she was being so mean to me and she just kept yelling that my situation is no emergency. I hope this employee is fired or at bare minimum talked to. I would like an apology because you don't know what someone is going through so DO NOT assume you are the smartest one in the room. ~Jordan

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